PRIVACY POLICY

1. Scope of This Policy

This Privacy Policy applies to information collected through our website and mobile applications (collectively, the “Site”). It also covers our interactions with you via email and other online programs. Please note that this policy does not apply to third-party websites or social media platforms. Be sure to review their privacy policies to understand how they handle your data.

2. Information We Collect

We collect two types of information: personal and non-personal.

Personal Information

• Email Address: When you sign up for newsletters or create an account.
• Contact Information: Such as your name, phone number, and shipping address when you make a purchase.
• Payment Information: To process transactions.
• Demographic Information: Like your age or location, if you choose to provide it.

Non-Personal Information

• Usage Data: Information about how you interact with our Site, like pages visited and time spent.
• Device Information: Details about your device, such as your IP address and browser type.

How We Collect Information

• Directly from You: When you provide information during transactions or through forms.
• Automatically: Through cookies and other tracking technologies.
• Third-Party Sources: Such as marketing partners who may share demographic information with us.

3. Use of Your Data

We use your data to:

• Process Orders: To manage and fulfill your transactions.
• Personalize Your Experience: To tailor content and offers to your preferences.
• Improve Our Services: To enhance the functionality and performance of our Site.
• Communicate with You: To respond to inquiries and provide updates.
• Marketing: To send promotional communications and offers.
• Legal Compliance: To meet legal and regulatory requirements.

4. Sharing Your Data

Service Providers
We may share your data with third-party service providers who assist us in operating our Site, processing payments, and providing customer support. These providers are contractually obligated to keep your data confidential.

Legal Disclosures
We may disclose your data to comply with legal obligations, such as court orders or government requests. We may also disclose data to protect our rights or the safety of others.

Business Transfers
In the event of a business transfer, such as a merger or sale, your data may be transferred to the acquiring party.

5. Safeguarding and Protecting Your Data

We implement technical and organizational measures to protect your data against loss, misuse, and unauthorized access. While no system can be 100% secure, we strive to maintain a high level of data protection.

6. Your Rights

Access and Correction
You have the right to request access to your data and to correct any inaccuracies. You can also request the deletion of your account and personal information, subject to legal requirements.

Opt-Out Options
You can opt out of marketing communications and targeted advertising. You can also request that we do not share your data with third parties for marketing purposes.

How to Exercise Your Rights
Contact us at [email protected] or +1 216-507-4902 to exercise your rights or for any privacy-related inquiries.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 16. If we discover that we have collected such information, we will delete it immediately.

8. Financial Incentive Disclosures

We may offer opportunities to receive certain benefits, such as discounts or free items, in exchange for your provision of personal information or consent to use personal information (e.g., for marketing programs). These opportunities may be considered a financial incentive under applicable law. When you participate in an incentive program, you agree to its terms and may revoke your participation depending on the program (e.g., by opting out of emails or terminating a loyalty program, if applicable). We generally weigh the value of providing you with these benefits against the costs, such as the expenses we incur by offering discounts.

9. Privacy Notice for Residents of the United States

This Privacy Notice provides additional information for U.S. residents regarding our information collection and use practices, as required by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act.

Personal Information We Collect and Why
We collect several categories of personal information, including identifiers (such as name, address, and email address), commercial information (like transaction history), customer service information (such as messages you send us), demographic and interest-based information (like age), and internet network and device activity data (such as browsing information).

We collect this information from various sources, including our website visitors, advertising networks, and third-party data providers. We use this information to register users, provide and improve our services, manage your profile, communicate with you, personalize your experience, conduct marketing and advertising, detect bugs, enhance security, and comply with legal requirements.

We may disclose this information to service providers, advertising networks, affiliates, entities assisting with legal and security purposes, and other parties in connection with business transfers or with your consent.

Personal Information We “Sell” or “Share”
We may disclose certain personal information to third parties for targeted advertising or analytics purposes. This could be considered a “sale” or “sharing” of your personal information under CCPA. Over the past 12 months, we have disclosed identifiers, internet network and device activity data, and commercial information to categories of third parties such as ad networks, analytics providers, and social networks. We do not knowingly collect or sell the personal information of minors under 16 years of age.

Your Rights to Control and Access Your Information
U.S. residents may have certain rights regarding their personal information, including the right to opt out of the sale of their personal information and the right to access, delete, or correct their personal information. To exercise these rights, contact us at [email protected] or +1 216-507-4902.

10. Modifications and Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Website. We will always use your information in accordance with the Privacy Policy in effect at the time it was collected.

11. Retention of Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We delete your information when it is no longer needed for business or marketing purposes or upon your request.

12. Questions or Concerns (Contact Us)

If you have any questions or concerns about how we process and use your personal information, or if you would like to exercise any of your rights, please contact our Customer Department at +1 216-507-4902 or email us at [email protected].